You can typically expect your items to arrive within 4–7 business days, depending on your location and product availability.
What is your Return Policy?
At Home Evate, we want every customer to shop with confidence. If something doesn’t go as planned, we’ve made returns and refunds simple and fair. Here’s how it works:
1. Return Window
You can request a return within 30 days of receiving your order. Unfortunately, we’re unable to accept returns after that time frame.
2. Who Pays for Return Shipping?
If your item arrives damaged, defective, or incorrect, we’ll cover the return shipping cost.
If you’re returning an item because you changed your mind, you’ll be responsible for return shipping fees.
3. Damaged or Defective Items
Received something broken or not working properly? Contact us within 30 days. We’ll provide a prepaid return label and once the item is returned and inspected, we’ll issue either a full refund or a replacement—including any original shipping costs.
4. Changed Your Mind?
If you no longer want the item, you can return it within 30 days—as long as it's unused, in its original packaging, and in resellable condition. You’ll need to handle the return shipping, and once we receive and inspect it, we’ll refund the product cost (excluding shipping).
5. Refund Processing
Once we receive and approve your return, we’ll send a confirmation email and issue a refund to your original payment method within 7 business days. Please allow additional time for banks or credit card companies to process and reflect the refund.
If it’s been over 10 business days since your refund was approved and you still don’t see it, contact us at support@homeevate.com and we’ll look into it immediately.
6. Restocking Fees
In some cases, a restocking fee may apply depending on the item and return reason. If applicable, we’ll clearly communicate this during your return request process.
Product Description
First Team OmniJam Portable Hoop
Overview
The OmniJam portable basketball goal offers gymnasium quality style and performance suitable for home courts, primary schools, or recreation facilities. It is designed for durability, stability, and high performance. Made in the USA, the unit features a large poly base with a 500 lbs. sand capacity and an easy-to-use plug for ballast loading during assembly. The one-piece 4 square post ensures stability without wobbling or separating, and the hand crank allows smooth rim height adjustment between 7 and 10 feet. Transport is simple with a large cam lever handle that makes moving the unit over smooth surfaces easy. Various backboard sizes and materials are available, and optional post padding enhances safety.
Benefits
Durable one-piece post eliminates wobble and separation
Easy hand crank adjustment for rim height from 7 to 10 feet
Large sand-fillable base for stability
Simple transport with cam lever handle system
Multiple backboard size and material options
Optional safety padding available in various colors
Made in the USA
Features
Backboards available in acrylic or glass
Optional bolt-on TuffGuard backboard padding in several colors
Springs in extension assembly balance backboard and rim weight for smooth adjustment
Hand crank allows easy rim height adjustment from 10 feet to 7 feet
Optional all-weather post padding for added safety
Base to backboard extension distance is 19 inches with rim at 10 feet
Specifications
OmniJam II
4 inch square post
Omni base tank
Jam arm system
36 by 48 inch acrylic backboard
Recreational flex goal
Lifetime limited warranty
Approximate shipping weight 295 pounds
OmniJam III
4 inch square post
Omni base tank
Jam arm system
36 by 54 inch acrylic backboard
Heavy duty flex goal
Lifetime limited warranty
Approximate shipping weight 305 pounds
OmniJam Select
4 inch square post
Omni base tank
Jam arm system
36 by 60 inch acrylic backboard
Heavy duty flex goal
Lifetime limited warranty
Approximate shipping weight 315 pounds
OmniJam Turbo
4 inch square post
Omni base tank
Jam arm system
36 by 54 inch tempered glass backboard
Heavy duty flex goal
Lifetime limited warranty
Approximate shipping weight 305 pounds
OmniJam Nitro
4 inch square post
Omni base tank
Jam arm system
36 by 60 inch tempered glass backboard
Heavy duty flex goal
Lifetime limited warranty
Approximate shipping weight 315 pounds
OmniJam Eclipse
4 inch square post
Omni base tank
Jam arm system
36 by 60 inch smoked tempered glass backboard
Heavy duty flex goal
Lifetime limited warranty
Approximate shipping weight 315 pounds
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