You can typically expect your items to arrive within 4–7 business days, depending on your location and product availability.
What is your Return Policy?
At Home Evate, we want every customer to shop with confidence. If something doesn’t go as planned, we’ve made returns and refunds simple and fair. Here’s how it works:
1. Return Window
You can request a return within 30 days of receiving your order. Unfortunately, we’re unable to accept returns after that time frame.
2. Who Pays for Return Shipping?
If your item arrives damaged, defective, or incorrect, we’ll cover the return shipping cost.
If you’re returning an item because you changed your mind, you’ll be responsible for return shipping fees.
3. Damaged or Defective Items
Received something broken or not working properly? Contact us within 30 days. We’ll provide a prepaid return label and once the item is returned and inspected, we’ll issue either a full refund or a replacement—including any original shipping costs.
4. Changed Your Mind?
If you no longer want the item, you can return it within 30 days—as long as it's unused, in its original packaging, and in resellable condition. You’ll need to handle the return shipping, and once we receive and inspect it, we’ll refund the product cost (excluding shipping).
5. Refund Processing
Once we receive and approve your return, we’ll send a confirmation email and issue a refund to your original payment method within 7 business days. Please allow additional time for banks or credit card companies to process and reflect the refund.
If it’s been over 10 business days since your refund was approved and you still don’t see it, contact us at support@homeevate.com and we’ll look into it immediately.
6. Restocking Fees
In some cases, a restocking fee may apply depending on the item and return reason. If applicable, we’ll clearly communicate this during your return request process.
Product Description
First Team RollaJam Basketball Hoop
Overview
The RollaJam Portable Basketball Hoop is designed for residential use, offering premium quality and portability. It features a crank adjustment system that allows the rim height to be set anywhere from 10 feet to 7 feet, with a spring-aided handle for easy use. A rim height indicator clearly shows the current height. To move the hoop, the vertical post retracts using a post actuator on the base, lowering the unit onto its transport wheel for easy rolling and storage. The hoop easily fits through garage doors or double doors and includes post padding for safety. Backboard and rim combinations are customizable to fit your preferences. Installation requires no digging or concrete.
Benefits
Adjustable rim height from 10 feet to 7 feet
Spring-aided crank for effortless adjustment
Compact design for easy transport and storage
Height indicator for accurate rim setting
Post padding enhances safety
No permanent installation needed
Features
Various clear acrylic and tempered glass backboards available in sizes from 36 by 48 inches to 36 by 60 inches
Direct mount design to prevent backboard damage from rim hanging
Optional bolt-on backboard padding with TuffGuard
Durable powder coat finish for weather resistance
Post actuator retracts vertical post for rolling and storage
Safety padding covers the front of the base unit
Optional FT81BC ballast box cover padding
Specifications
RollaJam II
RollAbout Portable Base Unit
FT81 RollAbout Base Padding
FT1300 Jam Arm System
FT210 Acrylic Backboard 36 by 48 inches
FT184 Recreational Flex Goal
Lifetime Limited Warranty
Approximate shipping weight 385 pounds
RollaJam III
RollAbout Portable Base Unit
FT81 RollAbout Base Padding
FT1300 Jam Arm System
FT215 Acrylic Backboard 36 by 54 inches
FT186 Heavy Duty Flex Goal
Lifetime Limited Warranty
Approximate shipping weight 395 pounds
RollaJam Select
RollAbout Portable Base Unit
FT81 RollAbout Base Padding
FT1300 Jam Arm System
FT220 Acrylic Backboard 36 by 60 inches
FT186 Heavy Duty Flex Goal
Lifetime Limited Warranty
Approximate shipping weight 405 pounds
RollaJam Turbo
RollAbout Portable Base Unit
FT81 RollAbout Base Padding
FT1300 Jam Arm System
FT216 Tempered Glass Backboard 36 by 54 inches
FT186 Heavy Duty Flex Goal
Lifetime Limited Warranty
Approximate shipping weight 395 pounds
RollaJam Nitro
RollAbout Portable Base Unit
FT81 RollAbout Base Padding
FT1300 Jam Arm System
FT220 Acrylic Backboard 36 by 60 inches
FT186 Heavy Duty Flex Goal
Lifetime Limited Warranty
Approximate shipping weight 405 pounds
RollaJam Eclipse
RollAbout Portable Base Unit
FT81 RollAbout Base Padding
FT1300 Jam Arm System
FT221SM Smoked Glass Backboard
FT186 Heavy Duty Flex Goal
Lifetime Limited Warranty
Approximate shipping weight 405 pounds
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If your order arrives defective or fails to
function properly, you will receive a full 100% refund!
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