You can typically expect your items to arrive within 4–7 business days, depending on your location and product availability.
What is your Return Policy?
At Home Evate, we want every customer to shop with confidence. If something doesn’t go as planned, we’ve made returns and refunds simple and fair. Here’s how it works:
1. Return Window
You can request a return within 30 days of receiving your order. Unfortunately, we’re unable to accept returns after that time frame.
2. Who Pays for Return Shipping?
If your item arrives damaged, defective, or incorrect, we’ll cover the return shipping cost.
If you’re returning an item because you changed your mind, you’ll be responsible for return shipping fees.
3. Damaged or Defective Items
Received something broken or not working properly? Contact us within 30 days. We’ll provide a prepaid return label and once the item is returned and inspected, we’ll issue either a full refund or a replacement—including any original shipping costs.
4. Changed Your Mind?
If you no longer want the item, you can return it within 30 days—as long as it's unused, in its original packaging, and in resellable condition. You’ll need to handle the return shipping, and once we receive and inspect it, we’ll refund the product cost (excluding shipping).
5. Refund Processing
Once we receive and approve your return, we’ll send a confirmation email and issue a refund to your original payment method within 7 business days. Please allow additional time for banks or credit card companies to process and reflect the refund.
If it’s been over 10 business days since your refund was approved and you still don’t see it, contact us at support@homeevate.com and we’ll look into it immediately.
6. Restocking Fees
In some cases, a restocking fee may apply depending on the item and return reason. If applicable, we’ll clearly communicate this during your return request process.
Product Description
First Team OmniSlam Portable Hoop
Overview
The OmniSlam is a portable basketball hoop designed for both indoor and outdoor use. It offers higher performance and durability compared to commonly available portable hoops. The large polyethylene base can hold up to 500 pounds of sand, providing stability in windy conditions. The one-piece 4 inch square 11 gauge post is sturdy and does not wobble. The hoop is easy to move on smooth surfaces using a cam lever handle. Height adjustments range from 10 feet down to 7 feet in six inch increments using a spring balanced system for simple and quick changes. Various backboard sizes and materials are available. A contoured post pad can be added for safety in several color options. The product is made in the USA.
Benefits
Stable base holds up to 500 pounds of sand
Durable one-piece 4 inch square 11 gauge post prevents wobbling
Easy transport with cam lever handle
Quick and safe height adjustments from 10 feet to 7 feet
Available backboards in multiple sizes and materials
Optional contoured post pad for added safety and customization
Made in the USA ensuring quality and reliability
Features
Backboards offered in acrylic or tempered glass
Optional bolt-on TuffGuard backboard padding in various colors
Spring mechanism balances backboard and rim weight for easy height adjustment
Quik-Pin system allows height adjustment in six inch increments between 10 feet and 7 feet
Base to backboard extension measures 19 inches with rim set at 10 feet
Specifications
OmniSlam II
4 inch square post
Omni base tank
Slam arm system
36 by 48 inch acrylic backboard
Recreational flex goal
Lifetime limited warranty
Approximate shipping weight 295 pounds
OmniSlam III
4 inch square post
Omni base tank
Slam arm system
36 by 54 inch acrylic backboard
Heavy duty flex goal
Lifetime limited warranty
Approximate shipping weight 305 pounds
OmniSlam Select
4 inch square post
Omni base tank
Slam arm system
36 by 60 inch acrylic backboard
Heavy duty flex goal
Lifetime limited warranty
Approximate shipping weight 315 pounds
OmniSlam Turbo
4 inch square post
Omni base tank
Slam arm system
36 by 54 inch tempered glass backboard
Heavy duty flex goal
Lifetime limited warranty
Approximate shipping weight 305 pounds
OmniSlam Nitro
4 inch square post
Omni base tank
Slam arm system
36 by 60 inch tempered glass backboard
Heavy duty flex goal
Lifetime limited warranty
Approximate shipping weight 315 pounds
OmniSlam Eclipse
4 inch square post
Omni base tank
Slam arm system
36 by 60 inch smoked tempered glass backboard
Heavy duty flex goal
Lifetime limited warranty
Approximate shipping weight 315 pounds
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