Product Quality Guarantee

At HomeEvate, your satisfaction is our top priority. We stand behind the quality of every product we offer, ensuring that each item meets our strict standards for performance and reliability. All purchases are backed by a manufacturer’s warranty—please contact us for detailed information about coverage specific to your product.

What if my order arrives damaged?

We take great care to ensure your items arrive safely, but if you notice any damage to the packaging upon delivery, please make a note of it when signing for your order. If you can’t inspect the contents immediately but suspect possible damage, write “suspect damage” on the delivery receipt.

Should your product arrive damaged, simply email support@homeevate.com with photos of the issue. Our team will quickly review your case and arrange a replacement or refund—typically within one business day.